BetterHelp explained


Content and text is from 's Null.
BetterHelp is a company owned by TelaDoc, a company worth $233m. TelaDoc connects patients with doctors via the Internet to help avoid waiting rooms and appointments. BetterHelp, likewise, connects patients with licensed "counselors" online.
TelaDoc logo


BetterHelp uses an affiliate marketing program

Affiliate marketing means that influencers post URL links unique to what they're trying to market and drive traffic to. If a potential customer purchases the marketed product using the influencer's, in this instance let's call them Influencer 1, unique URL link, the influencer gets a commission - A cut of the profits - based on agreed terms between the influencer and the owners of the product being marketed.

If the customer decides to further market the product, they will also have their own unique URL link and earn money for themselves as well as have Influencer 1 earn money from this new unique URL by virtue of being the original referrer to said product.

This is called a Ponzi Scheme.
A Ponzi scheme is a fraudulent investing scam promising high rates of return with little risk to investors. The Ponzi scheme generates returns for older investors by acquiring new investors. - Investopedia
To illustrate how distasteful this is, Steven Jason Williams, known as Boogie2988, was unwittingly benefitting Philip James DeFranco Jr, known as Philip DeFranco, by having him as his original referrer.

BetterHelp may be unable to thoroughly vet every counselor

Among the influencers who have tried the service, there is a disagreement over the usefulness of the product. While Boogie2988 reported great success with the service weeks before marketing it, many customer reviews on third-party review websites have had negative experiences with the counselors. Some claimed the counselors used broken English and behaved unprofessional, such as missing video appointments.

According to its site, it does enlist seasoned professionals, however it also links to online courses by "Telemental Health Institute" to becoming a licensed counselors for $400, suggesting that anyone can become part of its team.

BetterHelp employs around 300 people who help to vet the counselors: BetterHelp CEO, Alon Mata, claims that only 15% of applicants actually go through the process, meaning that the employees have vetted tens of thousands of applicants over the years.

Briefly looking at the Terms and Conditions, also referred to as TC, tells you of the opposite. It explicitly states that the onus is on the customer to determine if the counselor they are matched with is actually licensed and the company accepts to liability for failure in their vetting process.
BetterHelp Terms and Conditions "We do not control the quality of the Counselor Services and we do not determine whether any Counselor is qualified to provide any specific service [...]"

BetterHelp does not establish doctor-patient confidentiality

Since the TC states that they do not control whether a counselor is qualified to provide any service, any chosen counselor might not be bound by doctor-patient confidentiality. Meaning anything mentioned in your conversations with any counselor might not be confidential because by TC terms, you're receiving counseling - Not therapy.

Another instance of this being blatant is that if a counselor believes your issues are severe, they will tell you to contact an actual in-person therapist.

BetterHelp (probably) sells your conversations

Facebook only recently was telling its investors and advertisers that depressed young adults can very easily be marketed to and buy a product, especially during periods when these adults are at this vulnerable state. Former Facebook executive has stated that they exploit this understanding to push more aggressive advertisements taking full advantage of these people.
By monitoring posts, pictures, interactions and internet activity in real-time, Facebook can work out when young people feel "stressed", "defeated", "overwhelmed", "anxious", "nervous", "stupid", "silly", "useless", and a "failure"... - The Australian
By not protecting your privacy, and with the founder's ties to the Israeli-, and U.S., Government, taking into consideration the current artificial intelligence technology available, it is not unreasonable to assume the real purpose of BetterHelp:

To feed your data into machine learning algorithms.

For example, this data can be used to learn the language used when individuals are depressed. Facebook, for example, could detect that language ranging from social media posts on Instagram and Facebook, to private messages on Facebook Messenger, and tailoring the advertisements based on your emotional distress.

BetterHelp's TC allows them use,
and sell, your data.




"Fullscreen is a global leader in social-first entertainment experiences serving Creators, Brands, and Fans."


"Algebra Media is a brand to creator solution agency for social and direct response marketing."


"Social Influence Meets Contextual Advertising - We leverage proprietary technology and best-in-class talent to build marketing channels that dominate industry verticals."


Founded by Bill Gates. "Our mission is to connect global brands to consumers through the power of popular entertainment."


"Production Company founded by online entrepreneur Philip DeFranco in 2017 that is working to create an independent news network."


"[...] We've even partnered with [BetterHelp] at a company level to help them with other sponsorships with other Youtubers [...]" - Philip DeFranco.


Youtuber/Influencer Group Links
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Last updated: Fri, 05 Oct 2018 21:14:27 GMT
Timestamp: (1538774067753)